Privacy Policy

Last Updated: April 20, 2026

Cheesecherry is a brand label operated by 999Tee (India) Private Limited. In this Privacy Policy, “Cheesecherry”, “we”, “our”, or “us” refers to 999Tee (India) Private Limited in relation to the Cheesecherry website, products, and services.

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, store, and protect your information when you visit our website, place an order, contact us, or interact with our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Your name, email address, phone number, shipping address, billing address, and other details you provide while placing an order, creating an account, contacting support, or subscribing to updates.
• Order and transaction information: Order history, products purchased, payment method, payment status, invoice details, return/exchange requests, and customer support communication.
• Device and technical information: IP address, browser type, device type, operating system, referring URLs, pages visited, session activity, cookies, and website usage data.
• Marketing and communication preferences:Your preferences for receiving brand updates, promotional communication, newsletters, or other marketing communication where applicable.

We do not store complete card numbers, UPI PINs, net banking passwords, or other sensitive banking credentials. Payment-related information is processed through authorised payment service providers.

2. How We Use Your Information

We use your information to:

• Process, confirm, and fulfil your orders
• Deliver products to your shipping address
• Send order, payment, dispatch, delivery, return, refund, and customer support updates
• Respond to your queries, complaints, or support requests
• Personalise content, recommendations, and website experience where applicable
• Analyse website performance and customer behaviour
• Prevent fraud, misuse, security risks, and unauthorised transactions
• Run advertising, remarketing, and promotional campaigns
• Comply with legal, tax, accounting, regulatory, or business obligations

3. Cookies and Tracking Technologies

We use cookies, pixels, tags, and similar technologies to run our website, improve functionality, understand how visitors use our website, measure performance, prevent fraud, and support advertising or remarketing activities.

These tools may collect information such as pages viewed, links clicked, products viewed, time spent on the website, device/browser details, and general usage behaviour.

You can control or disable cookies through your browser settings. However, disabling cookies may affect certain website features, checkout functionality, or personalisation.

4. Analytics and Advertising Tools

We may use third-party analytics and advertising tools, including but not limited to:

• Google Analytics
• Meta Pixel
• Microsoft Clarity
• Microsoft Advertising
• Shopify analytics and related ecommerce tools

These tools help us understand website usage, improve customer experience, measure marketing performance, and show relevant advertising.

5. Microsoft Clarity and Microsoft Advertising

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioural metrics, heatmaps, and session replay. This helps us improve our website experience and market our products/services more effectively.

Website usage data is captured using first-party and third-party cookies and other tracking technologies to determine product/service popularity and online activity.

Additionally, we may use this information for:

• Website and user experience optimisation
• Fraud prevention and security purposes
• Advertising, remarketing, and campaign measurement

For more information about how Microsoft collects and uses your data, please refer to the Microsoft Privacy Statement.

6. Sharing Your Information

We do not sell your personal information.

We may share limited information with trusted third parties where necessary to operate our business and provide our services, including:

• Ecommerce platform providers, including Shopify
• Payment gateways and payment service providers
• Shipping, courier, and logistics partners
• Analytics and advertising platforms
• Customer support, return, refund, or review tools
• Fraud prevention, security, legal, tax, or compliance service providers
• Government authorities, regulators, or law enforcement agencies where legally required

These parties may process information only as required for the relevant purpose and in accordance with applicable laws and contractual obligations.

7. Email, SMS, WhatsApp, and Marketing Communication

We may contact you through email, phone, SMS, WhatsApp, or similar channels for order-related, transactional, service, or customer support communication.

We may also send promotional communication, offers, product updates, or brand updates where you have subscribed, opted in, or where such communication is otherwise permitted under applicable law.

You may opt out of marketing communication at any time by using the unsubscribe option where available or by contacting us at support@cheesecherry.com.

Please note that even if you opt out of marketing communication, we may still send important transactional or service-related messages related to your orders, payments, shipping, returns, refunds, or account activity.

8. Data Retention

We retain your personal information only for as long as necessary for the purposes described in this Privacy Policy, including order processing, customer support, legal compliance, tax and accounting requirements, fraud prevention, dispute resolution, and business record purposes.

When personal information is no longer required, we may delete, anonymise, or securely archive it in accordance with applicable laws and internal business requirements.

You may request deletion of your personal information by contacting us at support@cheesecherry.com, subject to legal, regulatory, tax, accounting, fraud prevention, and business record obligations.

9. Your Rights and Choices

Subject to applicable law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction, completion, or updating of inaccurate or incomplete information
• Request deletion or erasure of personal information, where applicable
• Withdraw consent for certain processing activities, where processing is based on consent
• Opt out of marketing communication
• Raise privacy-related questions or concerns

To exercise these rights, please contact us at support@cheesecherry.com.

We may need to verify your identity before processing such requests.

10. Data Security

We take reasonable and appropriate security measures to protect your personal information from unauthorised access, misuse, loss, disclosure, alteration, or destruction.

These measures may include secure payment processing, access controls, encryption where applicable, and limited access to personal information within our systems.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

11. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information, subject to applicable law.

12. Third-Party Links

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or policies of such third-party websites.

We encourage you to review the privacy policies of any third-party websites or services you visit.

13. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or business operations.

Any updates will be posted on this page with the revised “Last Updated” date. We encourage you to review this page periodically.

14. Contact Us

For questions, concerns, or requests related to this Privacy Policy or your personal information, you may contact us at:

Cheesecherry

A brand label operated by 999Tee (India) Private Limited

Email: support@cheesecherry.com