Cheesecherry is a contemporary women's fashion label exploring individuality through distinctive silhouettes, thoughtful details, and expressive design. Our collections bring together modern femininity, relaxed forms, and wearable statement pieces.

Cheesecherry is an Indian fashion label operated by 999Tee (India) Private Limited, based in Gujarat, India.

You can discover our latest arrivals, clothing, and accessories at www.cheesecherry.com.

We accept prepaid payments through supported credit cards, debit cards, UPI, net banking, digital wallets, and other payment options displayed at checkout.

Eligible Cheesecherry Store Credit and Gift Cards can also be used.

No. Cheesecherry currently accepts prepaid orders only. Cash on Delivery and Partial COD are unavailable.

Payments are processed through authorised third-party payment providers using applicable security measures. Cheesecherry does not store complete card numbers, CVVs, UPI PINs, or banking passwords.

Yes. You can request cancellation before your order enters packing or fulfilment.

Approved cancellations are refunded to the original payment method, with refund initiation within 2 business days.

Once fulfilment begins, cancellation may no longer be possible.

You can request changes to your size, colour, or delivery address before fulfilment begins.

Changes are subject to product availability and operational feasibility.

Contact support@999tee.com as soon as possible for assistance.

Yes. Cheesecherry currently offers complimentary standard shipping across India, with no minimum order value.

Complimentary international shipping is also available to supported destinations, although applicable customs duties and import taxes remain the customer's responsibility.

Orders are usually dispatched within 12–24 hours after successful payment confirmation, excluding Sundays and public holidays.

Occasional delays may occur during high-volume periods or due to operational circumstances.

Estimated delivery timelines after dispatch are:

Destination	Estimated delivery
Metro cities in India	2–5 business days
Other locations in India	4–7 business days
International destinations	Approximately 7–15 business days

Delivery estimates may vary depending on courier operations, location, and other circumstances.

Yes. We ship to supported international destinations.

International customers may be responsible for import duties, taxes, customs clearance charges, or other applicable destination-country fees.

Once your order is dispatched, tracking information will be shared through email, SMS, or another available communication channel.

You can use the provided tracking link to follow your shipment.

Contact support@999tee.com with your order number.

Our team will investigate the shipment status with the courier partner and help arrange an appropriate resolution.

If delivery fails because of customer-related issues, such as repeated unavailability, refusal of delivery, or an incorrect address, reasonable and previously disclosed shipping costs may be deducted.

The remaining eligible amount will be refunded to the original payment method.

If the delivery failure is attributable to Cheesecherry or our courier partner, the issue will be resolved without unfairly charging the customer.

Yes. Eligible products can be returned within 7 days (168 hours) of delivery.

Products must be unused, unworn, unwashed, unaltered, and returned with all original tags, labels, accessories, and packaging intact.

You can initiate a return through your Cheesecherry customer account or by emailing support@999tee.com.

Return requests must be submitted within 7 days of delivery and approved before products are shipped back.

For standard returns due to sizing, personal preference, or change of mind, we issue Cheesecherry Store Credit instead of refunds to the original payment method.

Refunds to the original payment method remain available for approved order cancellations, qualifying defective or incorrect products, and other circumstances where applicable law requires a refund.

Store credit is a balance issued to your Cheesecherry account after an eligible return is approved.

You can use it toward future purchases on our website.

Store credit is valid for 12 months from the date of issuance.

Any unused balance expires at the end of its applicable validity period.

Yes. Store credit can be used for full or partial payments across multiple purchases until the balance is exhausted or expires.

You can also combine eligible credit balances and use store credit during sale events.

Yes. Store credit can be combined with eligible promotional discount codes, subject to their applicable conditions.

No. Store credit is linked to the original customer's account and cannot be transferred, withdrawn, or exchanged for cash.

It also cannot be used to purchase digital gift cards.

You can view your available store-credit balance through your Cheesecherry customer account.

Your credit issuance confirmation will include the credited amount and applicable expiry date.

Approved store credit is issued within 2 business days after the returned product passes quality inspection.

Yes. We arrange reverse pickup for eligible returns at serviceable PIN codes.

A ₹150 charge applies per pickup, regardless of how many eligible products are collected together.

The charge covers up to two pickup attempts.

You will need to arrange self-shipping through a reliable courier at your own expense.

No additional ₹150 reverse pickup charge applies.

Self-shipped returns must be dispatched within 7 calendar days of return approval, with valid tracking details provided.

Yes. We allow one direct size exchange per eligible product, subject to stock availability.

A ₹150 reverse pickup charge applies when Cheesecherry arranges collection.

Replacement delivery is complimentary.

Direct exchanges are available for size changes of the same product only.

If you prefer another design, colour, or product, you can return the original eligible item for store credit and place a new order.

Yes. You may request an eligible return within 7 days of receiving the replacement.

After quality inspection, the approved amount will be issued as store credit, subject to applicable return charges.

A second direct size exchange of the same item is not available.

Products specifically discounted under designated sale events, clearance promotions, special bundles, multi-buy offers, or marked Final Sale are not eligible for standard preference-related returns or exchanges.

However, using a regular welcome or everyday discount code does not automatically make an otherwise eligible product non-returnable.

Yes. Eligible scarves, bags, and other accessories follow the same standard return conditions as clothing.

Final-sale restrictions and applicable product-condition requirements still apply.

Please contact support@999tee.com, preferably within 24 hours of delivery for visible issues.

Include your order number and clear photographs of the problem.

Verified qualifying issues can be resolved through a replacement or refund to the original payment method, with applicable return-shipping expenses covered by Cheesecherry.

An unboxing video is helpful but not mandatory.

Genuine defects discovered later and legally protected complaints will also be considered.

Yes. You can return individual eligible products without returning the entire order.

The ₹150 reverse pickup charge applies per pickup, not per product.

Yes, if the product is eligible for return.

The approved return amount will be issued as Cheesecherry Store Credit rather than reloaded onto the original gift card.

Purchased digital gift cards themselves are final sale, except where applicable law requires otherwise.

International orders are final sale for sizing, preference, or change-of-mind reasons.

If you receive a defective, damaged, incorrect, or materially misdescribed product, please contact our support team for assistance.

We recommend checking the measurements provided on each product page before purchasing.

Compare the size chart with a similar garment you already own, especially when choosing relaxed, oversized, or unconventional silhouettes.

Fit varies depending on the design.

Some styles are intentionally oversized, relaxed, structured, or draped. Refer to the product-specific measurements and fit details rather than relying only on your usual size.

Our collections include linen, cotton, denim, fabric blends, and other materials selected according to each design.

Exact fabric composition is provided on the relevant product page wherever applicable.

Always follow the care instructions provided with your product.

Different fabrics and finishes require different care methods. Gentle handling and appropriate washing can help preserve the garment's shape, texture, and appearance.

We aim to represent our products accurately. However, slight colour differences may occur due to photography, lighting, and individual screen settings.

Material differences from the advertised product will be handled in accordance with our Return, Refund & Exchange Policy.

You can reach the appropriate team using the following email addresses.

Customer Support: support@999tee.com
For orders, shipping, returns, exchanges, store credit, and refunds.

General Enquiries: contact@cheesecherry.com
For general questions and business enquiries.

Marketing & Collaborations: marketing@cheesecherry.com
For influencer collaborations, media enquiries, content partnerships, and marketing opportunities.

Our customer support team is available Monday to Saturday, 10:00 AM to 5:00 PM IST, excluding Sundays and public holidays.

For detailed information, please visit:

Return, Refund & Exchange Policy

Shipping & Payment Policy

Privacy Policy

Terms of Service